Client Overview
UxLife Healthcare Technologies is an enterprise-grade medical technology platform that empowers doctors, clinics, and hospitals to replace tedious manual charting with AI voice prescription and streamlined clinic operations.
The Challenge
Physicians spend up to 40% of their day typing clinical notes and manually inputting prescriptions, driving severe burnout and reducing patient face time. UxLife required:
- Ambient speech recognition fine-tuned for complex medical terminology, drug dosages, and Indian/international doctor accents.
- Automated drug-to-drug interaction and contraindication checking in real time.
- Zero-compromise patient privacy with end-to-end HIPAA and DISHA regulatory compliance.
- Instant digital prescription delivery via WhatsApp, SMS, and integrated pharmacy portals.
What IBZA Built & Deployed
IBZA led the full-stack architecture, machine learning pipeline, and cloud deployment:
-
Ambient Medical Speech Recognition Engine:
- Integrated AWS Transcribe Medical and foundation LLMs via AWS Bedrock to parse doctor-patient dialogues into structured EHR prescriptions and ICD-10 codes.
- Built a low-latency WebRTC streaming audio pipeline for instant real-time transcription on web and mobile.
-
Secure Clinical Data Architecture:
- Deployed multi-tenant, HIPAA-eligible Amazon Aurora PostgreSQL with KMS envelope encryption for all protected health information (PHI).
- Designed strict role-based access control (RBAC) separating doctor notes, clinic staff administration, and diagnostic lab workflows.
-
Multi-Channel Patient Delivery:
- Built serverless event pipelines on AWS Lambda and Amazon SES/SNS for instant generation of tamper-evident digital prescriptions delivered via WhatsApp and SMS.
Measurable Business Outcomes
- 70% Reduction in Doctor Charting Time: Consultations converted to signed digital prescriptions in under 60 seconds.
- 98.5% Clinical Speech Accuracy: Robust transcription across pharmaceutical drug names and dosages.
- 100% HIPAA-Ready Architecture: Fully encrypted, auditable health records compliant with international privacy standards.
- Verified Platform: Visit UxLife Healthcare